Assistant Restaurant Manager: Macy's Union Square

Assistant Restaurant Manager: Macy's Union Square

• Assumes responsibilities of Unit Manager in his/her absence.
• Assist in accountability of sales, expenses and bottom-line profits.
• Ensures team follows Food Division Standards and Best Practices.
• Demonstrate a positive role model for STAR standards of customer service.
• Ensure team prepares and presents food products following recipes and Food Division Best Practices.
• Monitor food quality by completing daily a.m. and p.m. line checks.
• Establish and maintain strong working relationship with store management.
• Assist in providing on-going training and staff motivation to all associates to promote team satisfaction and minimize turnover.
• Assist Restaurant Manager by working with store Human Resources office to coordinate all hiring, recruiting, termination and employee relations resolution.
• Assist with monitoring and documenting employee performance, and assist with the delivery of employee performance appraisals.
• Maintain role model standards in grooming and professional appearance and communications.
• Meet highest standards of workplace sanitation/equipment care and safety as set by Health Department and company policy.
• Utilize all Macy's and Food Division systems and tools.
• Assist with scheduling and complete weekly payroll to maximize associate productivity, labor cost control and customer satisfaction.
• Utilize daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met.
• Provide education to staff on new products/menus.
• Assist in ordering food, beverage, dry and paper goods based budget and needs of the business.
• Assist in timely payment of invoices according to vendor contracts and Food Division Best Practices.
• Support food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained.
• Support the coordination and execution of special events.
• Successfully execute Central-driven promotional strategies.
• Provide ongoing coaching and recognition to increase team's performance.
• Ability to follow safe work practices in a fast-paced environment.
• Ensure team is trained on and follows safe work practices.
• Other duties as assigned by supervisor.

• Previous hospitality/food service experience.
• Previous supervisory/management experience.
• Exceptional communication and interactive skills.
• Exceptional training skills, both one on one and group training.
• Skill in motivating teams.
• Understanding of P&L statements, food costs and payroll budgets.
• Effective computer skills.
• Flexibility to fast-paced environment needs, demands and changes.
• Experienced at training and motivating teams.
• Analytical and organizational skills.
• Food/beverage knowledge.
• Ability to use the POS terminal, ring sales accurately, and control flow of cash and record cash accurately.

• College preferred.
• Spanish communication preferred.
• Certification in sanitation and safe food handling practices.