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Application Review Date The First Review Date for this job is: February 29, 2012 Departmental Overview Reporting to the Executive Director of Student Services Implementation, this position is part of a team responsible for the design and implementation of a related group of Student Services Initiatives that will serve the entire UC Berkeley campus. This team works collaboratively with the Student Services Design Team, central campus offices, respective functional owners (Undergraduate Admissions, Financial Aid, Registrar, academic units), and department managers to successfully launch the following initiatives: Academic Commons (CalCentral), Web Based Academic Planning and Registration Tools, Advising Toolkit, Communication and Information Hub, and Enhanced Financial Planning and Bill Paying. These initiatives will transform the student experience from a highly fragmented delivery model towards a more seamless and full-service online experience.
This is a 24 month contract position with the possibility of extension. Responsibilities 30% - ANALYSIS: Provides highly complex and in-depth analysis related to implementation and delivery of 5 student services initiatives for the campus in the areas of Academic Commons (Cal Central), Advising Toolkit, Communication and Information Hub, Financial Planning and Bill Paying Tools and Academic Planning and Registration Tools. Incumbent must account for changes which may impact employees, existing systems, change management issues, coordination and communication with campus departments, training related to new system, and addressing policies related to the implementation of the 5 student service initiatives.
30% - DESIGN AND DEVELOPMENT: Leads and/or directs the organization, coordination and data gathering for departments across campus to prepare for implementation of the Student Service initiatives. Works with departments to audit data and to prepare for transition to new process/application or other initiative components.
20% - PROJECT MANAGEMENT SUPPORT: Develops proposals and recommendations to guide and support a broader strategic direction for the organization. This may include working with members of OE initiative project team, campus management and/or outside vendors to come up with training materials, complete a timeline, and communicate with department liaisons.
20% - COMMUNICATIONS: Serves as the liaison to the Communications Manager to develop and coordinate policy communications related to initiative; formulate strategies for training and implementation. Required Qualifications . Strong analytical/problem-solving skills. . Strong communication and interpersonal skills to communicate effectively with all levels of staff and influence, both verbally and in writing. . Strong facilitation and communication skills working with non-technical and technical project stakeholders. . Small to mid-level project management skills. . Ability to multi-task with demanding timeframes. . Ability to use discretion and maintain all confidentiality. . Advanced requirements gathering and business analysis skills. . Strong User Experience (UX) expertise with experience designing and developing new user interfaces. . Advanced business analysis skills and experience assessing integration considerations across different technology solutions. . Bachelors degree in related area and/or equivalent experience/training. Preferred Qualifications . Thorough knowledge of processes, protocols and procedures related to Student environments from prospect through admissions. . Advanced knowledge of common campus-specific computer applications. . Knowledge of university student service portfolios and student development considerations. Salary & Benefits For information on the comprehensive benefits package offered by the University visit:
/> Salary will commensurate with experience. Criminal Background Check This position has been designated as sensitive and may require a Criminal Background Check. We reserve the right to make employment contingent upon successful completion of a Criminal Background Check. Equal Employment Opportunity The University of California, Berkeley is an Equal Opportunity/Affirmative Action Employer.
